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Refund purchases

My children keep purchasing games on my phone

iPhone 8, iOS 14

Posted on Dec 23, 2020 9:36 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2020 3:20 PM

Change your settings so you have to enter your password in order to make any purchases.


I presume you are allowing your children to use your phone. If not, set a passcode on it.


Here's how to ask for a refund but realize Apple may limit the number of refunds it will grant so you will have to come up with a better system of managing your children's use of your phone.


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084

1 reply
Question marked as Top-ranking reply

Dec 23, 2020 3:20 PM in response to Jmelee33twbj

Change your settings so you have to enter your password in order to make any purchases.


I presume you are allowing your children to use your phone. If not, set a passcode on it.


Here's how to ask for a refund but realize Apple may limit the number of refunds it will grant so you will have to come up with a better system of managing your children's use of your phone.


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084

Refund purchases

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