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Forgot passcode but not disabled

I need to unlock my moms phone. She has no idea how a passcode got created on it. She’s in a nursing home and I’m the one who set her up with a phone so I have all her login info

Posted on Dec 23, 2020 5:03 PM

Top-ranking reply

kb1951

Level 10

124,775 points

Posted on Dec 23, 2020 5:06 PM

Use the link at the top of the page to reset the phone.

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Forgot passcode but not disabled

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