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Forgot my Apple ID and passcode, I also can’t remember my recovery email

I’m completely locked out of my old phone, I created an email and Apple ID for my daughter and can not remember it for the life of me. I’m stuck on welcome to your iPhone please sign in on the old phone but it won’t allow me to recover the Apple ID that’s linked to it because and can’t remember any of the information it’s asking for. Please help me.

iPhone 7 Plus

Posted on Dec 25, 2020 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2020 11:33 AM

If you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.      (Link doesn’t always load)   


Get Support   https://getsupport.apple.com        Work through the screens to get a chat option. 


Apple Support schedule phone call        https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Dec 25, 2020 11:33 AM in response to Vdubmama

If you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.      (Link doesn’t always load)   


Get Support   https://getsupport.apple.com        Work through the screens to get a chat option. 


Apple Support schedule phone call        https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



Forgot my Apple ID and passcode, I also can’t remember my recovery email

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