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New payment Update

I had a credit card get stolen so I had to cancel. I have a new payment method and I don't know how to update my account. My credit card statement has the number but no person to talk to. It could be related to all of our devices, I'm not sure.



[Personal Information Edited by Moderator]

Posted on Dec 29, 2020 11:37 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 11:56 AM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

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Question marked as Top-ranking reply

Dec 29, 2020 11:56 AM in response to EmilyKidder

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

New payment Update

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