You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email from Apple

I received mail from Apple that I am eligible for one year free TV+ promo. Is this mail sent by apple or it can be scam?

Posted on Dec 29, 2020 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 6:33 PM

Without seeing the email, I can't give you a definite answer. You should take a look at Recognise and avoid phishing messages, phoney support calls and other scams – Apple Support


Apple will never ask for any bank information, personal information, passwords etc in an email as a rule of thumb.


If you do have an eligible promotion you can ignore the email and claim the promotion via the steps at Get Apple TV+ – Apple Support which directs you to https://offers.appletvapp.apple/

3 replies
Question marked as Top-ranking reply

Dec 29, 2020 6:33 PM in response to Billaf

Without seeing the email, I can't give you a definite answer. You should take a look at Recognise and avoid phishing messages, phoney support calls and other scams – Apple Support


Apple will never ask for any bank information, personal information, passwords etc in an email as a rule of thumb.


If you do have an eligible promotion you can ignore the email and claim the promotion via the steps at Get Apple TV+ – Apple Support which directs you to https://offers.appletvapp.apple/

Dec 29, 2020 6:22 PM in response to Billaf

If you've bought a new, eligible Apple device you should be able to sign up for a free Apple TV+ trial, I don't see any reason why this email shouldn't be legitimate, I know the offer also appears in your Settings of your iPhone if you feel more secure signing up that way, if it is an iPhone.


https://www.apple.com/promo/pdf/EN_US_ATV+_Promo_TandCs.pdf

Email from Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.