Bluetooth ISSUE

selvaraj289 Said:

"Bluetooth ISSUE: Hello, I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (SCALCANDY). My iPhone does not see my headphones. Below what i did before asking this question."

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Go Here, in the Order Provided:

• Pair a third-party Bluetooth accessory with your iPhone - Apple Support
• If you can't connect a Bluetooth accessory to your iPhone - Apple Support
• Set up and listen to Bluetooth devices on iPhone - Apple Support

Contact Us:

Also, contact the manufacturer. See what they have to say about compatibility. You'd find their contact information under a "Contact Us" link, located software on the home page. Go Here: Contact Us - Skullcandy

Did you put the headphones into discoverable (pairing) mode, then try to pair them to your phone?

You said you checked them on your XR and your One Plus, did you go through the pairing process on each of them as you tested, or were they already paired to them? If already paired, how many simultaneous pairings do your headphones support?

I just got my 12 pro max today and had the same issue. I found that you need to turn off your old phone completely and leave it off. Then turn off your 12 pro max and turn it back on. Then go to blue tooth and enable it, and while it’s searching, turn on your Bluetooth devices and it will find them within seconds!