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Problems connecting watch to iPhone

I am trying to pair my sons Apple Watch to his phone, however this appears due to the watch being paired to his old phone that he broke and we no longer have. How do I solve this when I don’t have his old phone? It was also an old Apple ID that none of us remember.

Apple Watch Series 3, watchOS 6

Posted on Jan 1, 2021 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 3:35 PM

About Activation Lock on your Apple Watch - Apple Support


This is a user

helping other users with tech questions forum, you are not addressing apple

here  just  fellow users


if that page does not help you, then you need apples assistance

https://getsupport.apple.com/ and or Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Jan 1, 2021 3:35 PM in response to Deb-mc

About Activation Lock on your Apple Watch - Apple Support


This is a user

helping other users with tech questions forum, you are not addressing apple

here  just  fellow users


if that page does not help you, then you need apples assistance

https://getsupport.apple.com/ and or Genius Bar Reservation and Apple Support Options - Apple

Problems connecting watch to iPhone

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