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Gift cards

Hi, I accidentally bought an Apple gift card by mistake and meant to purchase an iTunes gift card is there any way to change it or get a refund? It hasn’t been redeemed yet, and if it makes a difference I bought it on the online apple store.

Thanks!

Posted on Jan 1, 2021 4:47 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 3:19 PM

Hello Mit07,


Thank you for using Apple Support Communities.


We understand that you purchased an Apple Gift Card, when you intended to purchase an iTunes Gift Card. You would like to exchange it or get a refund. Depending on what you want to purchase, you may not need to exchange the gift card. Once the Apple Gift Card has been redeemed to your Apple ID account, you can take a look at the following support article to see what you can buy with that Apple ID balance:


What you can buy with your Apple ID balance - Apple Support


If this still doesn't meet your needs, you can contact Apple Support using the link at the bottom of that article for more assistance.


Best regards.

1 reply
Question marked as Top-ranking reply

Jan 3, 2021 3:19 PM in response to Mit07

Hello Mit07,


Thank you for using Apple Support Communities.


We understand that you purchased an Apple Gift Card, when you intended to purchase an iTunes Gift Card. You would like to exchange it or get a refund. Depending on what you want to purchase, you may not need to exchange the gift card. Once the Apple Gift Card has been redeemed to your Apple ID account, you can take a look at the following support article to see what you can buy with that Apple ID balance:


What you can buy with your Apple ID balance - Apple Support


If this still doesn't meet your needs, you can contact Apple Support using the link at the bottom of that article for more assistance.


Best regards.

Gift cards

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