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We have an iPad which has been used by an employee. Unfortunately that employee died 1½ year ago so we don't have, and can't get hold of his apple id to unlock/delete the device.
Is there anything we can do?
After we reset using iTunes we still get this link on the actual device.
https://support.apple.com/da-dk/HT201441
iPad Air 2 Wi-Fi
Only Apple can remove Activation Lock you'll have to contact their phone support. They're probably gonna request a proof of purchase (original receipt), so if it a used purchase your on your own.
Only Apple can remove Activation Lock you'll have to contact their phone support. They're probably gonna request a proof of purchase (original receipt), so if it a used purchase your on your own.
Thanks for reply. We will try that. We should have the original invoice since it's a company purchase :)
I have a locked iPad
