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macOS Big Sur won’t download or times out

Can’t get Big Sur to download even with plenty of storage space

iMac Pro

Posted on Jan 4, 2021 4:01 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2021 4:58 AM

Usually the issue is downloading via Wifi. Suggest attempting via Ethernet connection. If not workable then disconnect all other devices using the Wifi and either do the download via Apple Apps Store or the same only via Safe Mode ( Shift ) immediately at startup

3 replies

macOS Big Sur won’t download or times out

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