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Unable to reset forgotten Screen Time passcode

How can I reset my Screen Time passcode since my iPad Air 1st gen will not update to IOS13?

Posted on Jan 6, 2021 4:30 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2021 4:39 PM

ekillen wrote:

How can I reset my Screen Time passcode since my iPad Air 1st gen will not update to IOS13?

Restore to factory settings as outlined here If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

2 replies

Jan 6, 2021 5:07 PM in response to ekillen

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

Unable to reset forgotten Screen Time passcode

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