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Usd 39.99 has been deducted from my account through itunes and I kindly request you to return it.

iPhone XS Max

Posted on Jan 9, 2021 12:44 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2021 1:12 PM

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. If you wish to speak to Apple Support, you need to use the Contact Support link at the top of the page here. 


If you are seeing an unfamiliar charge on your card, see this, If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support and follow the instructions.


If all you did was receive an email stating there was a deduction, then it was probably a phishing attempt to get your account info. See this, Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Jan 9, 2021 1:12 PM in response to Damithsanjeewa

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. If you wish to speak to Apple Support, you need to use the Contact Support link at the top of the page here. 


If you are seeing an unfamiliar charge on your card, see this, If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support and follow the instructions.


If all you did was receive an email stating there was a deduction, then it was probably a phishing attempt to get your account info. See this, Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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