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ipad activation lock

My Ipad went through recovery mode. Now I do not know the apple id and password to unlock it. I do not know what to do about. Neither me nor the previous owner know the old apple id and password. What can I do to fix this problem besides change the password for the old apple id.

Posted on Jan 11, 2021 12:46 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 5:42 PM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community


2 replies
Question marked as Top-ranking reply

Jan 11, 2021 5:42 PM in response to Youngs1234cty

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community


ipad activation lock

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