Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my Mac book pro turns on with chime but will not boot up, what should I do?

My Mac book pro turns on with chime but will not boot up, what should I do?

MacBook Pro 13″, macOS 10.12

Posted on Jan 14, 2021 7:44 PM

Reply

Top-ranking reply

Level 10

93,583 points

Posted on Jan 15, 2021 2:28 AM

Shutdown and restart while Immediately holding the Shift key. This is Safe Mode and will do a Repair Disk, clear cache files and only load the required software to run the computer. It will load slowly - Normal. If all goes well, it with present the Log In Screen. Then let it stay in Safe Mode for 5 - 7 minutes and then restart in Normal Mode

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

93,583 points

Jan 15, 2021 2:28 AM in response to Senisejohnson

Shutdown and restart while Immediately holding the Shift key. This is Safe Mode and will do a Repair Disk, clear cache files and only load the required software to run the computer. It will load slowly - Normal. If all goes well, it with present the Log In Screen. Then let it stay in Safe Mode for 5 - 7 minutes and then restart in Normal Mode

Reply

my Mac book pro turns on with chime but will not boot up, what should I do?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up