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Level 1

4 points

My iPhone 12 Pro doesn’t work

When I received a call I can’t hear anything

Posted on Jan 16, 2021 12:42 AM

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Top-ranking reply

Community+ 2024

Level 10

413,922 points

Posted on Jan 16, 2021 12:53 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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1 reply

Top-ranking reply

Community+ 2024

Level 10

413,922 points

Jan 16, 2021 12:53 AM in response to juli276

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Reply

My iPhone 12 Pro doesn’t work

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