You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone (xr) could no be updated,, Unknown error occurred (14) any solutions besides whats on the Apple Support ?

iPhone (xr) could no be updated,, Unknown error occurred (14) any solutions besides whats on the Apple Support ? Phone stuck on Apple logo. Tried updates , looked at youtube for answers, phone was loaded with pitchers, storage maxed when a update was available, phone crashed when updating and now just have apple logo on screen,,, help

iPhone XR

Posted on Jan 19, 2021 5:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2021 5:26 PM

p_r wrote:

iPhone (xr) could no be updated,, Unknown error occurred (14) any solutions besides whats on the Apple Support ? Phone stuck on Apple logo. Tried updates , looked at youtube for answers, phone was loaded with pitchers, storage maxed when a update was available, phone crashed when updating and now just have apple logo on screen,,, help

Follow all steps here iOS update and restore errors - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 19, 2021 5:26 PM in response to p_r

p_r wrote:

iPhone (xr) could no be updated,, Unknown error occurred (14) any solutions besides whats on the Apple Support ? Phone stuck on Apple logo. Tried updates , looked at youtube for answers, phone was loaded with pitchers, storage maxed when a update was available, phone crashed when updating and now just have apple logo on screen,,, help

Follow all steps here iOS update and restore errors - Apple Support

iPhone (xr) could no be updated,, Unknown error occurred (14) any solutions besides whats on the Apple Support ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.