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What is the $8.67 bill charged to me for?

I’m being charged $8.67 for what? I haven’t purchased anything.

Windows, Windows 6

Posted on Jan 20, 2021 9:31 AM

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Question marked as Top-ranking reply

Posted on Jan 20, 2021 9:36 AM

You do not say where you see this purchase. If it is an e-mail or text message are you sure it is real and not an attempt to steal your private information ('phishing') (very common)?


Phishing & Other Suspicious Emails - https://www.apple.com/legal/more-resources/phishing/


Identifying legitimate emails from the iTunes Store - http://support.apple.com/kb/HT2075 (the previous link is more specific)


Forward attempts to: reportphishing@apple.com


If you still think the charge is real:


See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts. http://support.apple.com/HT204088


Also follow the steps in this support document --> If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


If you do now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.


To "Request a refund for apps or content that you bought from Apple", click here → https://support.apple.com/HT204084


Report a Problem - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here → https://support.apple.com/choose-country-region/media-services Select your country, then a product.



1 reply
Question marked as Top-ranking reply

Jan 20, 2021 9:36 AM in response to Illutie

You do not say where you see this purchase. If it is an e-mail or text message are you sure it is real and not an attempt to steal your private information ('phishing') (very common)?


Phishing & Other Suspicious Emails - https://www.apple.com/legal/more-resources/phishing/


Identifying legitimate emails from the iTunes Store - http://support.apple.com/kb/HT2075 (the previous link is more specific)


Forward attempts to: reportphishing@apple.com


If you still think the charge is real:


See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts. http://support.apple.com/HT204088


Also follow the steps in this support document --> If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


If you do now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.


To "Request a refund for apps or content that you bought from Apple", click here → https://support.apple.com/HT204084


Report a Problem - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here → https://support.apple.com/choose-country-region/media-services Select your country, then a product.



What is the $8.67 bill charged to me for?

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