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I am trying to clear my phone to give to my sister. I’m using my Apple ID password when requested and I know it’s 100% correct but get message verification failed due to unknown error. Can anyone help
[Re-Titled by Moderator]
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Pepsithecat Said:
“Apple ID: I am trying to clear my phone to give to my sister. I’m using my Apple ID password when requested and I know it’s 100% correct but get message verification failed due to unknown error. Can anyone help”
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Use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Once all is performed, have her log in and assign it to her Apple Account. Have her log in to iCloud and see if it is seen on her account. Then, log in to your own Apple Account, and see if it is no longer visible on your account.
Thank you for your reply, I have tried reset all settings, force restart and lots of other things. Do not have another wifi source atm but will try that later.
No other wifi source just now but will try that tomorrow. Fingers crossed it will work as I have tried everything else! Thanks
You are welcome. Good luck.
Apple ID - verification failed due to unknown error
