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speranza113 Author

Level 1

4 points

Lost phone and blocking iCloud account

My husband lost his phone and can’t remember his iCloud password to block anyone from having access to his iCloud account what can we do to fix this problem

Posted on Jan 22, 2021 11:53 AM

Top-ranking reply

tygb

Level 9

64,696 points

Posted on Jan 23, 2021 4:44 AM

Use a web browser and open iforgot.apple.com enter the credentials to reset the Apple ID password see the article https://support.apple.com/en-us/HT201487

Then see the article https://support.apple.com/guide/icloud/erase-a-device-mmfc0ef36f/icloud

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Lost phone and blocking iCloud account

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