You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hi my i phone 11 when it rings the 1st ring is loud then after, the 2nd itlow can I change that setting?

hi, I have an iphone11 when I get a call the 12st ring is loud after that it goes low...can I change that setting?


Posted on Jan 23, 2021 10:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2021 11:10 AM

See the following from About Attention Aware features on your iPhone X or iPad Pro - Apple Support


  • If you're looking at your device, it will lower the volume sound of your alerts.

If you don’t want to use these features, go to Settings > Face ID & Passcode and turn off Attention Aware Features.

2 replies

Jan 23, 2021 11:12 AM in response to buff-

This is probably due to the Attention Aware Feature of the iPhone. When the iPhone has your attention while you are looking at the screen (typing, reading websites or working with an app), then it automatically reduces the sound because it knows you are looking right at it so no need to issue loud notifications.


You can turn this feature off if you want by opening Settings Accessibility Face ID & Attention Attention Aware Feature set this to OFF.


Axel F.

hi my i phone 11 when it rings the 1st ring is loud then after, the 2nd itlow can I change that setting?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.