You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
We gave our son a new phone. In trying to erase all the content and factory reset on the old phone it is asking for a 4 digit screen time passcode. I've tried every possibility we'd use and can't figure it out. How do we bypass this or factory reset the phone so we can sell it?
iPhone 7, iOS 14
Hello and welcome to Apple Support Communities, gage269.
If we understand your post correctly, you are trying to factory reset your son's iPhone to sell but you've forgotten the Screen Time passcode. We’d like to help.
First, follow the steps in this article:
If you forgot your Screen Time passcode
Once that's done you can go ahead with these steps:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
how do i bypass screen time passcode?
