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User profile for user: ntollins
ntollins Author
User level: Level 1
8 points

12.5.1 problems

I just updated my iPhone 6 to 12.5.1 and have discovered that my battery is draining very quickly. The phone also tends to heat up. Have others experienced this? Why? What can I do about it?


iPhone 6, iOS 12

Posted on Jan 27, 2021 6:49 PM

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User profile for user: deggie
deggie
User level: Level 10
167,303 points

Posted on Jan 27, 2021 7:20 PM

That is a pretty high percentage for a battery that old. I would give your phone 72 hours before doing anything out to see if the battery drain slows. If it doesn't click on the Contact Support link at the top right of this page to start the service process. They can test your battery remotely.

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User profile for user: deggie
deggie
User level: Level 10
167,303 points

Jan 27, 2021 7:20 PM in response to ntollins

That is a pretty high percentage for a battery that old. I would give your phone 72 hours before doing anything out to see if the battery drain slows. If it doesn't click on the Contact Support link at the top right of this page to start the service process. They can test your battery remotely.

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12.5.1 problems

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