iPhone 12 volume button "mushy"

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Level 1

43 points

iPhone 12 volume button "mushy"

I recently bought the new iPhone 12 and I have started to notice that the top volume button is mushy feeling and isn't clicky like the rest of the buttons on the phone. What should I do?

iPhone 12, iOS 14

Posted on Feb 1, 2021 7:46 PM

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Answer 1

Top-ranking reply

MrBill3

Level 10

103,846 points

Feb 2, 2021 4:53 AM in response to everett_23

Hello,

If it concerns you, the next step would be to take it to an authorized repair center to have it checked:

Apple - Find Locations

Also see:

About the buttons and switches on your iPhone, iPad, or iPod touch

Good luck.

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Answer 2

Feb 1, 2021 7:52 PM in response to everett_23

from experience there isn't really anything you can do about this unless it is caused by a case or your willing to almost fully disassemble your iPhone to get to the volume butter retainer and screws to reset them

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Answer 3

everett_23 Author

Level 1

43 points

Feb 1, 2021 8:01 PM in response to blaire256

The case I'm using doesn't cover the buttons so its not a case. I'm not willing to take it apart because its new. If it were an older device I would be open to it because I've done DIY repairs before but I fear voiding warranty and wrecking a new phone.

I should mention that the button still works, but is very annoying to not get the clicky feedback like the other buttons have. Is it worth getting a replacement or repair? Shouldn't this be covered under warranty?

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iPhone 12 volume button "mushy"

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