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Level 1

4 points

I just bought macbook air, I missed up with the screen password,

I just bought macbook air, I missed up with the screen password, can't open the screen

Posted on Feb 3, 2021 4:05 PM

Top-ranking reply

Community Specialist

Posted on Feb 5, 2021 2:57 PM

Hello Paul1132,

We are sorry to hear that! We would love to help you get back into your new MacBook Air. Follow the steps in this link to reset that password: Change or reset the password of a macOS user account

Cheers!

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