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My new ipad is disabled

I had my new ipad set up and it was working fine now it does not recognize the password and it is disabled


iPad, iPadOS 14

Posted on Feb 4, 2021 1:58 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2021 2:00 PM

Read the Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306

- Also has links for what to do for an iPad or an iPod touch.


On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354


If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169


1 reply
Question marked as Top-ranking reply

Feb 4, 2021 2:00 PM in response to jasakb

Read the Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306

- Also has links for what to do for an iPad or an iPod touch.


On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354


If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169


My new ipad is disabled

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