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Level 1

4 points

I blocked my phone now I’ve forgot Apple ID and password

My son forgot his Apple ID and password help

iPhone X, iOS 14

Posted on Feb 11, 2021 8:19 AM

Top-ranking reply

Level 10

731,363 points

Posted on Feb 11, 2021 8:23 AM

Tell him to use Apple's iForgot service or contact their Account Security team, or if either of you is the iPhone's original owner and it's activation-locked, supply Apple with its purchase receipt and ask them to remove the lock.

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