Phone hacked ? Not switching off

naheed82 Said:

"Phone hacked ? Not switching off: Hi my daughters phone may have been hacked - how do I get support for her ?"

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Modifying Credentials:

If you/her are suspicious of Apple Account security, then recommend to her that she modifies her credentials. Have here see this:

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

Unless your daughter has jailbroken her phone, it has not been hacked.

Have you tried a forced restart?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support