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My ipad is disabled. I tried doing the resets listed on Apple Support. BUT Itunes wont recognize the device because it says i must enter a passcode. Which I CAN NOT do because the ipad is disabled.
iPad, iOS 10
You are on the right track, but if you are asked that you have not put the iPad in recovery mode.
Follow the steps in this article:
If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Good luck!
You are on the right track, but if you are asked that you have not put the iPad in recovery mode.
Follow the steps in this article:
If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Good luck!
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your PC/Mac fails to recognise your iPad when connected, this support page may be helpful with troubleshooting:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
forgot password
my ipad is disbaled but itunes says it wont connect because I must enter a passcode on my ipad. How can I di that when the ipad is disabled???
