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Can’t download apps

hi I need help with downloading free apps on apple store

iPhone X, iOS 14

Posted on Feb 12, 2021 12:43 PM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 12:52 PM

You don't exactly say in what way you need help. Just download them the way you would any other app.


If you mean it is asking for a payment method, free apps requiring a payment method is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.


If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165

- "You might need to have a payment method on file, even if the app that you want to download is free." This is the blanket statement that kind of says it all without Apple actually providing a specific reason.


Create or use your Apple ID without a payment method - https://support.apple.com/HT204034


If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905 - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more."


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



1 reply
Question marked as Top-ranking reply

Feb 12, 2021 12:52 PM in response to 619april

You don't exactly say in what way you need help. Just download them the way you would any other app.


If you mean it is asking for a payment method, free apps requiring a payment method is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.


If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165

- "You might need to have a payment method on file, even if the app that you want to download is free." This is the blanket statement that kind of says it all without Apple actually providing a specific reason.


Create or use your Apple ID without a payment method - https://support.apple.com/HT204034


If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905 - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more."


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



Can’t download apps

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