Unlocking my iPad

Would this be your iPad Passcode, or your AppleID Password?

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

You will have to wait until you can enter the code again. If you already know that you do not remember the code, then your iPad needs to be restored. Unfortunately, all your data will be lost unless you have made a backup. Remember, after restore, you still need to enter the code for the Apple ID that was logged in to the device before making a restore.

How to do a restore:

First, if you are using PC, then you need to download iTunes. If you use a Mac, you do not need to download anything.

1) Turn off your iPad completely

2) Connect your USB to Lightning cable to your PC / Mac

3) Connect the cable to your iPad, the moment you connect the cable hold down the Home Button and hold it down - until you see a screen with a computer and cable icon. It's Recovery Mode.

Now you should have the option to do a restore from your computer. Press Restore, your computer will download a new IPSW to your iPad, then it will restore it and update.

Worth noting. If Find My iPad is enabled, you will be prompted to enter the code for your Apple ID when your iPad is restarted.