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nazoooo Author

Level 1

6 points

Purchase not listed when asking for refund

Hi,

Please help me! I recently opted for a 30-day free trial on a photo app, but the app store charged me straight away and i went to cancel the subscription immediately but now i’m having trouble getting the refund.

I tried to report in on apple website, but it says that my purchase is not listed. I tried to go through the email method but there is also no “report a problem” link on the email. I simply cannot contact apple and it’s frustrating. Please help me asap :(

Thank you!

Posted on Feb 17, 2021 2:04 PM

Top-ranking reply

Niel

Level 10

732,383 points

Posted on Feb 17, 2021 2:14 PM

Click here and ask the iTunes Store staff for a refund.

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Purchase not listed when asking for refund

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