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iPhone 7+ suddenly black screened then the loading rotating thing appeared. Few seconds later it shut down and now won't turn on. I tried to connect it to my pc and an iTunes message popped up saying that iPhone is in recovery mode and can only be used after restoring. Also tried to press the lock button with the volume down button to no avail. PLEASE HELP! We have heaps of photos we need to retrieve.
iPhone 7 Plus
You can try a forced restart first
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If still frozen see the process below. Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup
You can try a forced restart first
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If still frozen see the process below. Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup
iPhone went to black screen on won't turn on
