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Apple pay

Apple Pay is restricted and I don’t know why

iPhone SE

Posted on Feb 22, 2021 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 5:08 AM

Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.

You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen steps. Learn more about identity verification


If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1


If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 5:08 AM in response to Will77y

Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.

You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen steps. Learn more about identity verification


If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1


If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.

Apple pay

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