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Verification

Each time I try to download a app it tells me to verify my account, so I sign in and choose my billing information (with no credit card on it) and it takes me off the screen. And asks me yet again for verification then I put in my billing information then it closes me out, then makes do verification again. It keeps going on over and over again

Posted on Feb 22, 2021 8:54 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 12:43 AM

If there is no card on file, what billing information are you supplying?


Unless you have a NONE option in the payment methods of your account details, you must have a valid payment method for your account.


M1 Mac mini, macOS 11.2.1; Watch, series 5 GPS/cellular, watchOS 7.3.1; iPad Pro 2nd Gen, iPadOS 14.4; iPad Air 2, iPadOS 14.4; iPhone 12 Pro, iOS 14.4; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 12:43 AM in response to Sp3wn07

If there is no card on file, what billing information are you supplying?


Unless you have a NONE option in the payment methods of your account details, you must have a valid payment method for your account.


M1 Mac mini, macOS 11.2.1; Watch, series 5 GPS/cellular, watchOS 7.3.1; iPad Pro 2nd Gen, iPadOS 14.4; iPad Air 2, iPadOS 14.4; iPhone 12 Pro, iOS 14.4; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4 and Airport Express w/ Airplay 2

Verification

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