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Over 14 days & no response.

Hi Apple Support team - I have reached out several times now requesting a full refund for an application. Are you able to put me in contact with someone from the team. I havent heard back and it’s been over 14 days.

iPhone 11 Pro Max, iOS 14

Posted on Feb 24, 2021 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2021 12:29 PM

This is a user to user forum you won't get a direct response from apple support here.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Feb 25, 2021 12:29 PM in response to tiannijohnson

This is a user to user forum you won't get a direct response from apple support here.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Over 14 days & no response.

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