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Computer Screen blacking out

Hi, my macbook pro screen goes suddenly black then 20 secondes later the computer swtich itself off. The only temporary fix that I found is plugging the computer to a screen via hdmi but that can’t be a long term solution

MacBook Pro 15″, macOS 11.2

Posted on Mar 1, 2021 2:51 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2021 1:10 PM

If the external display works fine, but the built-in display has issues, then you will need to have the laptop repaired. Contact Apple or an Apple Authorized Service Provider so they can examine the laptop and provide you with an estimate for repair. In some regions it is possible to mail the laptop to Apple for the repair. Click the "Get Support" link at the top right of this page to see the options available in your region.

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Question marked as Top-ranking reply

Mar 1, 2021 1:10 PM in response to ollivier cance

If the external display works fine, but the built-in display has issues, then you will need to have the laptop repaired. Contact Apple or an Apple Authorized Service Provider so they can examine the laptop and provide you with an estimate for repair. In some regions it is possible to mail the laptop to Apple for the repair. Click the "Get Support" link at the top right of this page to see the options available in your region.

Computer Screen blacking out

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