You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the password i set up to restore the backup, how can i get the password for the restore file?

the password i set up to restore the backup, how can i get the password for the restore file?

Posted on Mar 2, 2021 12:15 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2021 12:20 PM

If you can’t remember the password for your encrypted backup


You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.


The above is an excerpt directly from the link appearing above your name (Original Post).


Axel F.


3 replies
Question marked as Top-ranking reply

Mar 2, 2021 12:20 PM in response to G43ghost

If you can’t remember the password for your encrypted backup


You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.


The above is an excerpt directly from the link appearing above your name (Original Post).


Axel F.


the password i set up to restore the backup, how can i get the password for the restore file?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.