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petreptommy Author

Level 1

4 points

Apple account locked . I added new payment but still locked . Contact Apple Support

WHy am I locked ?

Posted on Mar 3, 2021 4:18 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Mar 3, 2021 5:18 AM

If your apple ID has been disabled follow these steps:

If your Apple ID is locked or disabled - Apple Support

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Mar 3, 2021 5:18 AM in response to petreptommy

If your apple ID has been disabled follow these steps:

If your Apple ID is locked or disabled - Apple Support

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

Apple account locked . I added new payment but still locked . Contact Apple Support

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