Payment is still pending
Hi, I bought in-game items and I received it but Apple says it's still a pending purchase but I have the funds on my payment method. I'm afraid I might get ban on the game so please advise
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xxshiroxx Said:
"Payment is still pending: Hi, I bought in-game items and I received it but Apple says it's still a pending purchase but I have the funds on my payment method. I'm afraid I might get ban on the game so please advise"
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For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information, nor can they determine the reason why it did not go through — and that is a good thing. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- U.A.S. (800) MY-APPLE
- Proceed from there, as necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)