You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorized Remote iOS device access and takeover.

Someone is remotely accessing my iPhones, iPads, HomePod Mini, iTunes and iCloud accounts. What should I do?

iPhone 12 Pro Max, iOS 14

Posted on Mar 5, 2021 2:14 AM

Reply
3 replies

Mar 5, 2021 2:19 AM in response to ksorianogarcia

iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to the latest iOS/iPadOS unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


Mar 5, 2021 2:52 AM in response to SravanKrA

Hello sir,


I protect my personal information with the utmost care. I would never share my phone password or any other Apple account details. I just wouldn’t do something like that. Additionally, I have never jail broken any iOS devices since iPhone 4. I wouldn’t do it as I have no knowledge of how to do it and prefer my privacy and security over that. As for phishing, that I can’t guarantee but I do know I do everything I can to protect my home and everything in it. That includes my privacy, safety, finances, comfort and security. I have trusted Apple with my privacy for 11 years now.

Unauthorized Remote iOS device access and takeover.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.