You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calls from 855 area code

I've received at least 10 calls from an unknown number with 855 area code leaving message to call Apple Support at 315-232-8257 because my iCloud account has been compromised. Does anyone know if these calls are legitimate?

Posted on Mar 7, 2021 12:13 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2021 12:15 PM

They are not legit.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 7, 2021 12:15 PM in response to rebelettes-69

They are not legit.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Calls from 855 area code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.