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iphone x erase content to factory

My old phone's screen has stopped working and I need to reset the old phone before I send it to the insurance company. I tried to use icloud on pc but I can not find it on find my iPhone. I only see my replacement phone on findmyiphone. Is there a way to clear the old phone's data?

iPhone X

Posted on Mar 8, 2021 1:04 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2021 11:26 AM

Hello,

See "If Find My [device] is enabled on your missing device" on this link to erase your data:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Good luck.

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iphone x erase content to factory

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