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My new iPad I bought has serious serious issues. When it times out, it won’t turn on. Instead the screen will be a lit up black. Originally repeatedly pressing the power button would gradually restore the screen. But now it won’t restore at all and it’s totally useless. Work has moved me to a regional area where I can’t get to an apple store. This makes the iPad not fit for purpose and useless.
iPad, iOS 10
Try a "forced" restart of your iPad, using these instructions:
If the issue still persists, it might be a screen problem but we, just users like you, cannot diagnose that kind of issue remotely, sorry. You need to contact Apple Support directly (they have tools to run remote diagnostics), using this link:--> Get Support
Regards
Giulio
Try a "forced" restart of your iPad, using these instructions:
If the issue still persists, it might be a screen problem but we, just users like you, cannot diagnose that kind of issue remotely, sorry. You need to contact Apple Support directly (they have tools to run remote diagnostics), using this link:--> Get Support
Regards
Giulio
Screen always black
