You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone is stuck and i can't turn it off to restart it

Hi! my phone suddenly got stuck and I cant seem to be able to turn it off and restart it by pressing both buttons on the side as usual. I can only unlock the phone but not able to access any apps. Please help!

iPhone XS, iOS 14

Posted on Mar 12, 2021 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2021 12:21 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


1 reply

My iphone is stuck and i can't turn it off to restart it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.