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Cancel an app

Downloaded a app not charged yet .. but want to cancel it

iPhone 12 Pro Max, iOS 14

Posted on Mar 16, 2021 5:41 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 6:01 AM

The charge will have been st arted but just hasn't gone through, so you will need to apply for a refund. Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that if the app has a subscription, just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Top-ranking reply

Mar 16, 2021 6:01 AM in response to Pj1953

The charge will have been st arted but just hasn't gone through, so you will need to apply for a refund. Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that if the app has a subscription, just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

Cancel an app

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