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i cant update my macbook

hey guys i have a macbook pro 13" 2015 its on yosemite and idk how to update it to the macOS big sur ive tried going into the software updates but it says it up to date how do i update it?:( ive also tried to download it on the app store it dont lemme sign in.....help me pls?:)

MacBook Pro 13″, OS X 10.10

Posted on Mar 16, 2021 4:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 12:43 AM

The App Store Updates page only informs you of updates available for the OS you are running.


Installing a newer OS is called an upgrade.


Your 2015 Mac can upgrade to any of the OS's available, if you want to upgrade to Big Sur make sure

you are fully prepared. I would recommend you upgrade to macOS High Sierra first as this will provide the

firmware necessary to convert the file system from HFS+ to the new APFS system.


For older OS’s like macOS High Sierra,


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want toinstall Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

1 reply
Question marked as Top-ranking reply

Mar 17, 2021 12:43 AM in response to samtiagoo3333

The App Store Updates page only informs you of updates available for the OS you are running.


Installing a newer OS is called an upgrade.


Your 2015 Mac can upgrade to any of the OS's available, if you want to upgrade to Big Sur make sure

you are fully prepared. I would recommend you upgrade to macOS High Sierra first as this will provide the

firmware necessary to convert the file system from HFS+ to the new APFS system.


For older OS’s like macOS High Sierra,


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want toinstall Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

i cant update my macbook

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