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Added £25 gift card balances on each of my children’s account. Tried to help them makes another purchase but says there is no funds left. Checked receipts as I get an email per purchase and each used £19.98 which means one should have had £5.02 remaining while the other should have more since she had a remaining balance for last time. I’ve checked purchase history and it does not add up with the accounted purchases. No hidden purchases either.
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(194494)
Click here for information. If the article doesn't cover it, use the link to contact Apple Support.
(194494)
Missing Apple Funds
