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Andyireland Author

Level 1

4 points

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When I turn on my mac it loads then just goes to a blank screen with an alternating picture of a keyboard and mouse. I can’t get any further?

iMac 27″, macOS 10.15

Posted on Mar 28, 2021 10:22 AM

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babowa

Level 9

78,429 points

Posted on Mar 28, 2021 11:18 AM

I'd guess that neither is paired/they both lost connection. If they have batteries, they may need to be replaced. You will need a USB/wired keyboard to get past the sign in screen. Then go to Bluetooth and check the status of your wireless devices - put in new batteries and pair them again.

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