The App Store won’t connect
Is the App Store down. My internet is working fine but the App Store won’t connect
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Read the suggestions in these support documents (the second one has a link to check system status):
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."