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Cant log in to the apple store to download Bigsur. Logged in through apple website but when I try to log into the Apple store, it says i need a verification code and the one apple sent to my phone number does not work.

Cant log in to the apple store to download Bigsur. Logged in through apple website but when I try to log into the Apple store, it says i need a verification code and the one apple sent to my phone number does not work.

Posted on Apr 1, 2021 12:21 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2021 12:30 PM

Have you tried appending that code to the end of your password?


Or...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

1 reply
Question marked as Top-ranking reply

Apr 1, 2021 12:30 PM in response to nthepromisedland

Have you tried appending that code to the end of your password?


Or...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

Cant log in to the apple store to download Bigsur. Logged in through apple website but when I try to log into the Apple store, it says i need a verification code and the one apple sent to my phone number does not work.

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